1. Do you offer refunds? For custom products specifically tailored for you are non-refundable. In the event that you are unable to attend a class, we can offer a take-n-make option. If a project is not picked up within 30 days, the contents will be restocked into inventory, and no take and make will be available thereafter.
  2. What is your average turn around time? Our production times can take up to 14 days to complete. This does not include shipping times (if applicable). We do offer rush services for an additional fee. Please email/message if this is needed.
  3. Do you offer private parties? Yes, we offer private events, birthdays, and corporate events. Please contact for further details on availability and pricing.
  4. Where are you located? Online Only
  5. Can I buy my own design or craft? Unfortunately due to liability/copyright reasons we can not allow makers to bring in their own materials.
  6. Will you engrave a product I bring to you? Unfortunately we do not offer engraving services on personal items.